Service Level Agreements & Maintenance contracts
Service Level Agreements & Maintenance contracts
Benefit from the advantages of a Service Level Agreement and maintenance contract. This will give you access to priority services according to the level selected. The Service Level Agreement enables the required infrastructure to reach desired reaction times regarding remote and on-site support. Additionally, it ensures availability to fulfil preplanned maintenance schedules.
Please contact us to learn more about:
- Scheduled Maintenance plans
- Scheduled machine inspections and performance checks
- Improved remote support and on-site reaction times
- Prioritized handling of all services and spare parts supply
In addition to these applications, we also offer:
- Process documentation
(application and test reports, process value recordings)
- Measured value documentation, measurement logs
(thickness tolerance, flatness, surface, parallelism, edge rounding, digital microscopy)
- Statistical evaluation
(machine capability, process capability)